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Not happy with the size or quality? You can return your item within 14 days of receiving it, as long as it’s unworn and in original condition. We’ll refund you via your original payment method within 28 days of receiving the return.
Return address:
THE TRACE
Postbus 5545
4801 DZ Breda
The Netherlands
IMPORTANT:
Only use your national postal service (e.g. USPS, Royal Mail, Deutsche Post, bpost). Do not use couriers like DHL Express, FedEx, UPS or DPD – they can’t deliver to P.O. boxes.
Before returning, please email us with which items you’re sending back.
Returns are at your own cost and risk. We strongly recommend using track & trace. Shipping fees are non-refundable. We are not responsible for lost or damaged packages.
THE TRACE reserves the right to refuse refunds if the above conditions are not met.